Email us anytime at support@joinalder.com — we reply within 24 hours, usually much faster.
Alder is guidance and support, not medical advice. If something feels urgent or you feel unsafe, call 000 now, or Lifeline on 13 11 14 — free, 24/7. For anything about your recovery, your midwife or GP is always the right call.
No. Alder is built from published postnatal recovery guidelines, but it doesn’t diagnose or treat anything, and it never replaces your midwife or GP. Our red-flag alerts exist to tell you when it’s time to call them.
Everything, once: all twelve weeks of guidance matched to your birth type, the full exercise library, and the Recovery Coach. One payment — nothing renews.
Yes, specifically. Alder asks your birth type first, and every week of content and every exercise is matched to it.
The guidance runs to week twelve, and the exercise library is yours permanently. If you’re unsure, start free and see.
It applies to first-time purchases, entered on the checkout page. If it won’t take, email us — we’ll sort it, always.
If Alder isn’t right for you, email us within 14 days of purchase for a full refund. No questions needed.
Yes. Your check-ins show you your own patterns and are never sold or shared. Our advertising never sees your answers.